Service Pledge

PGS
Service Pledge

What makes PGS a leader? Our 24-hour service. After installation we stand by you, keeping every day smooth with quick service turnaround that keeps your customers happy.

We strive to deliver the highest level of service when it really counts—after installation.

  • 24-hour Customer Service Hotline
  • 1-Hour Remote Response Time*
  • 3-Hour Onsite Response Time*
  • After Hours Response Time: 2-Hour Remote Support / 4 Hour Onsite Support
  • Locally Stocked Replacement Parts
  • Documented Service Calls and Tickets

* During Regular Business Hours

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